MyCalls Enterprise

Monitor multiple sites

Enables easy call management and reporting across multiple sites such as main offices and branch offices.

MyCalls Enterprise

MyCalls Enterprise is ideal for a business or organisation which has has multiple branches located remotely. It makes it possible to gather and consolidate the information from a separate NEC Phone system at each branch.

MyCalls Enterprise can be configured to enable call activity data from different departments with similar functions, e.g. sales, to be compared at branch or organisation level, which provides opportunities for more e cient call handling and increased productivity.

Key benefits

> Increase productivity – Detailed call management and reporting information is provided across multiple sites simultaneously.

> Cost savings – Larger organisations can be managed more easily from a single desktop, reducing the amount and cost of managerial time required.

MyCalls Basic

MyCalls Call Manager

MyCalls Enterprise

MyCalls Operator Console

MyCalls Desktop

MyCalls Call Recorder

MyCalls Call Centre

MyCalls Agent Control