Call Recording
What are the benefits?
Benefits of telephone call recording
Staff performance monitoring
Campaign and promotion evaluation
Training support
Improve customer service
Regulation and code of practice compliance
Key User Benefits
Dispute Resolution - Calls can be found quickly and an extract of the call can be emailed to a client to confirm contract details.
Compliance Demonstration - It is quick and easy to show that compliance rules have been followed.
Quality Monitoring - Calls can be reviewed to ensure that all clients have been dealt with professionally at all times.
Performance Improvement - Recorded calls help staff to develop their telephone and telesales techniques.
Conference Facilities - Share conference calls and online meetings with business colleagues.
4 FXO Trunk Recorder
Analog recorder
$ 1200 .00
- Recording Server for 4 lines
- 1 WAN, 2 LAN,
- 2 USB
- 500GB HDD Memory
8 FXO Trunk Recorder
Analog recorder
$ 1400 .00
- Recording Server for 8 lines
- 1 WAN, 2 LAN
- 2 USB
- 1TB HDD Memory
16 FXO Trunk Recorder
Analog recorder
$ 1600 .00
- Recording Server for 16 lines
- 1 WAN, 2 LAN
- 2 USB
- 3TB HDD Memory